IMG_6965_edited_edited.jpg

TERMS & CONDITIONS

Tui Ridge Park 

Terms and Conditions

 

Please take your time to review our terms and conditions. If you have any further questions, please contact our team! 

TRP = Tui Ridge Park

 

Pricing

All pricing is displayed and charged in New Zealand dollars and includes relevant taxes. TRP reserves the right to alter published prices at any time. Children are 12 years and under only.

 

Eligibility Requirements

All TRP rope activities have age and weight restrictions. The group leaders' responsibility is to ensure that they meet these requirements before the camp's arrival. The max weight restriction is 120 kg (264 lb).

 

Group participants on TRP property and facilities must adhere to at all times to the following. 

Ensure no smoking or use of electronic vaping devices 

Ensure no use of illicit drugs

Ensure no consumption of alcohol 

Ensure no pets or animals (except for disability assistance dogs).   

 

GSS (Group Self Service) Online Portal

Our bookings team will send your group leader an invitation to a personal GSS (Group Self Service) online portal upon making a tentative booking. The GSS is where you will find ALL relevant TRP official documentation you will need to complete before the camp start date. 

 

Medical / Allergies and Dietary Considerations

Before arrival for your TRP camp, you will be required to disclose any medical / allergies and dietary conditions onto TRP official documents. The above conditions will not automatically exclude you or any participant from your group from participating in the camp. However, this will be taken into consideration, and we will contact the group leader to provide the best possible service. These must be provided no later than three weeks before the camp start date. 

 

Documentation

All documentation requested from TRP is to be filled out on official TRP documents. All documentation is to be uploaded onto the GSS (Group Self Service) in PDF format only. 

 

Booking confirmation

Bookings will be confirmed once our team has received a signed copy of the Booking Form, Terms and conditions form, and deposit payment has been made within 14 days of placing the booking. 

 

Minimum Numbers

ACTIVITIES - 12 people per activity to run

DORMS - A minimum of 30 people per dorm

CATERING Weekdays - a minimum of 40 people per meal

CATERING Weekends - a minimum of 60 people per meal

 

Check-in / Check-outs

Check-in times are between 12 pm - 5 pm only (unless made by prior arrangement).

Check-out times can vary. However, all provided accommodation must be vacated by 9.30 am. 

 

Weekends

TRP is owned and operated by NNZC (North NZ Conference of the Seventh Day Adventist Church). Due to our beliefs, we do not work or offer instructed activities on Saturdays. We can provide uninstructed activities (instruction folders and appropriate equipment will be provided) with prior arrangements. 

Weekend bookings (Friday, Saturday, or Sunday) must be paid in full before the camp stay.

The Check-in process for weekends will be sent via email to the group leader. 

 

WiFi 

TRP has public WiFi available for purchase at $10.00. With school groups, we include one complimentary WiFi voucher (unlimited) for the group leader. This is subject to availability. 

 

Speed Limits

Please ensure all group participants adhere to the appropriate zone speed limits at all times as signposted.

Keys

Keys will be issued to groups who want to leave the site or have arranged this before the camp. We will ask the group leader to sign these on behalf. If a key is lost, we charge $50.00 per key for a replacement.

 

Damages 

The group leader will take full responsibility for any injury, damage, or loss caused by the acts or omissions, whether negligent or otherwise, and will have to replace the total amount with the monetary value. This could include the immediate removal of the group and be charged for the full amount of the original invoice.

 

 

Main Gate

The main entrance gate will be shut by your host or the last TRP staff member to leave for the day. 

A gate code will be presented to the group leader upon check-in. This code will also be signed by the emergency phone in the foyer. 

 

Linen Packs

TRP linen packs are available for hire at $10.00 per pack. Includes 2x towels / 1x sheet set / 1x pillow and 2x blankets.

 

Laundry 

TRP does have public laundry facilities onsite available for use. $3.00 per cycle - BYO Gold Coins.

 

HAC's and AMP's (Hazards and Controls / Activity Management Plan)

All this and AMPs must be signed and uploaded as PDF to the GSS Portal TWO WEEKS before the camp start date.

 

Sleeping Plans

TRP staff must have sleeping plans before the first meal. This is to ensure a copy is kept in the office in case of an emergency.

 

Pack lunches 

When groups depart TRP on a Friday and want a lunch option, it is compulsory to have a packed lunch option only. TRP catering will provide a packed lunch option to be arranged three weeks before the camp start date. 

 

Day Visitors

If a group will have day visitors, TRP needs to have each sign in at the main office. If day visitors want to stay for meals, they also need to pay on arrival.

 

Changes to activity rotations

Activity requests and rotations must be sent through to TRP as soon as possible and no later than three weeks before the camp start date. TRP reserves the right to make changes to these at any time due to weather, instructor availability, other groups, and numbers. TRP will try to the best of its abilities to accommodate all needs and requests. 

Groups must run at 12 people. However, this depends on overall numbers. Significant reductions in numbers closer to the camp date will likely result in fewer groups.

 

GYM  

Use of the GYM you agree to not have food or drink (other than sports bottles) in the main areas. If groups want food or drink while hiring, the gym will need to hire our ABC Conference Room or another eating room if this isn't available.

 

Cancellations

A non-refundable deposit will be charged for any cancellations within three weeks before the camp start date.

Full price refund (excluding the non-refundable deposit) or transfer to a new booking will be accepted if more than four weeks out from the camp start date.

 

COVID-19 

Cancellations are due to change in alert levels advised from NZ GOVT. TRP will work with the group leader to first try to a) transfer the booking to a new camp date or, if that isn't available, b) provide a total price refund (including the non-refundable deposit).

 

No Shows

If a booking is a 'no show' (group to check-in at the agreed time), TRP will contact the group leader. Once contact has been made and is aware that the booking is no longer going ahead. TRP reserves the right to charge the total price of the loss of potential income from the group.